In this day and age, commuting from one place to another can be a hassle especially with the number of cars on the road. Seeing as most government agencies aren’t online yet or either have a really bad user interface, citizens are forced to head to the respective offices to settle outstanding summons and such. As previously mentioned, this is an arduous task given the condition of our roads. Well, Malaysians won’t have to worry much longer thanks to a solution by a local company. Introducing, MyPay.

Who is behind MyPay?

MyPay is the product of Dapat Vista (M) Sdn Bhd (Dapat), a company which has been involved in government services for the past 10-years. They’re most known for the MySMS service which they set up to aid government agencies with the 15888 short code, allowing citizens to get information. With their long-standing relationship with the government, it has made it possible for the MyPay platform to come about.

As for the team itself, it is made out of young individuals, though its management is an experienced lot who have worked in international companies. Leading it is CEO Nick Liew, who has 10-years of experience in business, finance, and leadership. Having completed his undergraduate studies in Accounting and Finance, he joined Ernst & Young in London as a Real Estate and Hospitality Senior Audit Executive. Returning to Malaysia, he co-founded TrupCo Sdn Bhd to reinvent the ridesharing industry. He later joined Uber Malaysia as the Head of Strategy and Planning before joining Percetakan Nasional Malaysia Berhad as Venture Development Manager.

In charge of the technical side of MyPay is Joshua Smith, the CTO of the company, and has a six-year career in a number of fields. Joshua has previously worked at Citibank Malaysia as a Management Engineer, followed by Accenture as a Technology Consultant. Following which, he joined OXIS Energy in the UK as an Analytics Consultant. Returning to KL, he joined Uber Malaysia as Lead of the Analytics Team.

Finally, we have Shairazi Sulastry, the Launcher of MyPay. Shairazi is responsible for shaping the brand and leading the marketing initiative for MyPay. Previously, he held roles in Zalora, Fabspy, and Zyllem, where he put his skills in marketing communications to use. On top of that, he has founded three businesses: Kurasa Raksasa, The Secret Service, and DEGO.

What is MyPay? Is it another e-Wallet?!

Well, to answer the first question, MyPay happens to be a website whereby government agencies are consolidated into one platform. This will allow Malaysians to perform a host of actions without having to traverse the Internet for government websites with not so straightforward just to conduct payments or check documents. MyPay will have three main functions when launched, including:

  1. Status checking
  2. Information viewing
  3. Online payments

Under status checking, users will be able to check the status of their applications such as voting eligibility among others. MyPay will also be a treasure trove of your information, which you can easily view. This includes driving license information, outstanding summonses or PTPTN loan, and various other information. Well, not only will you be able to view your information and outstanding balances, but you will be able to pay for them as well. Currently in its beta testing phase, payments can’t be conducted just yet, but this will be a possibility come 2019. Once live, these transactions will cost between RM 0.50 to RM 1, which MyPay will take as a fee.

So how will you be able to conduct online payments? Does it act as an e-Wallet whereby you deposit money which can then be used for payments? Well, it won’t be an e-Wallet, and instead you will be able to pay with credit card or via online banking.

How does it work?

Using the platform is simple, and it’s meant to be so to make it accessible to all Malaysians. In order to use it, you will first have to head to the MyPay website, and register with your personal details. Currently, you will have to use a mobile phone to do this as the desktop platform isn’t available yet. Also, if you’re wondering why there isn’t a mobile app, it is to allow everyone to access it without needing a phone with compatible specs to run it.

Now, once registered, your details from all government agencies on the platform are consolidated and syncing will take place. Icons of the agencies will then appear, and if there is a notification dot above the icon, it means you can view your information by clicking on it. Even though it’s in the beta stage, the platform is quite smooth and easy to use.

Unfortunately, it isn’t available for public testing at the moment, but it should be launched by the end of January 2019. The reason for this is the fact that users may check the information of other individuals since only an IC number and a phone number is required for registration. MyPay will be implementing a Know-Your-Customer (KYC) process to solve this, in which registrants will have to submit a picture of their IC and also a selfie to be eligible for the platform.

What to look forward to?

At the moment, there are about 25 government agencies on the MyPay platform, including PDRM, JPJ, SPR, DBKL, MBPJ, JPN, PTPTN, and others. There are plans to onboard various other agencies including local municipalities in the near future. The platform is set to go live in January 2019, so stay tuned for our coverage on it!

If you are super curious to know how it works – head over and use the code MYPAYPREVIEW to try it before it goes live end of this month. 😉